Urgent appointments
To request an urgent appointment for today or tomorrow (Monday to Friday)
- phone us on 01773 712552, Monday to Friday, when we are open
- visit the surgery and speak with a receptionist, Monday to Friday, when we are open
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Read more about managing your health online.
Routine appointments
To request a routine appointment in the next 7 days
- use your NHS account (through the NHS website or NHS App)
- use our appointment request form, Monday to Friday from 8am to 6:30pm. We will respond within 2 working days during opening times
- phone us on 01773 712552, Monday to Friday, when we are open
- visit the surgery and speak with a receptionist, Monday to Friday, when we are open
When you get in touch, we’ll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Read more about managing your health online.
Your appointment
However you choose to contact us we may offer you a consultation:
- by phone
- face to face at the surgery
- on a video call
- by text or email.
Appointments by phone, video call or by text or email can be more flexible and often means the doctor or nurse can help you sooner.
To cancel your appointment:
- use your NHS account (on the NHS website or in the NHS app)
- click the link on your appointment reminder text message
- phone us on 01773 712552, Monday to Friday, when we are open
- visit the surgery and speak with a receptionist, Monday to Friday, when we are open
Royal Primary Care Brooklyn is part of ARCH PCN (Alfreton, Ripley, Crich and Heanor Primary Care Network) who provide extended appointments on late evenings during the week, and Saturday and Sunday mornings.
These are at the new Amber Valley Health GP Hub in Ripley, at the Church Farm Primary Care Centre, Steeple Drive, Ripley DE5 3TH The opening times of the hub are Monday to Friday 18:15 – 20:00 Saturdays and Sundays 08:45 – 11:45.
The Amber Valley Health GP Hub is open for pre-booked appointments only. To book an appointment, or for any further information please contact our reception staff as usual. You can also visit their website or pick up a leaflet in our reception area.
If you need medical help now, use NHS 111 online or call 111.
NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
Please tell us:
- If there’s a specific doctor, nurse or other health professional you would prefer to respond.
- If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email.
- If you need an interpreter.
- If you have any other access or communication needs.
If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.
To request a home visit, it’s helpful if you phone the practice as soon after 8am as possible on 01773 712552. You can also:
- visit the surgery and speak with a receptionist, Monday to Friday, when we are open